Solutions - CRM
NTPL CRM Solution has been designed purely based on inputs from specialists in the areas of Sales, Marketing and Support. The CRM suite of solutions covers all aspects of Customer Relationship Management while retaining simplicity and ease of use.The solution is designed to be modular so that organizations can scale up as their requirements grow.
Sales Force Automation Marketing Service & Support
Lead info creation.
Lead routing and Teritory tracking.
Potential mapping and Competitor tracking.
Sales follow ups with automatic reminders.
Sales Executives visit tracking.
Generate Quotations.
Automated Reports.
Email marketing
Document Management System.
Campaign Management.
Customisable and dashboard reports.
Contact centre console
Call scripting.
On-line feedback / Surveys.
Email management.
Central Knowledge base
Complaint tracking and escalation system
Automated Reports.